Shop
Categories
Flash Sale
Hot ItemsE-mail Address
contact@jaframart.com
Phone Number
01897-925007
Address
H#1140, Road #11, Avenue #8 Mirpur DOHS, Dhaka-1216
Track Order
Track your order with ease
We understand that circumstances may change, and you may need to cancel your order. At JafraMart, we aim to make the cancellation process as simple as possible.
To cancel your order:
Contact Customer Support: If you wish to cancel your order, please reach out to our customer support team as soon as possible. You can contact us via email at contact@jaframart.com or by phone at +8801897-925007. Please provide your order number and any relevant details to help us locate your order quickly.
Request Cancellation: Inform our customer support team of your intention to cancel your order. We'll guide you through the cancellation process and provide any necessary assistance.
Cancellation Window: Please note that orders can typically be canceled within a certain timeframe after placement. Once an order has been processed and shipped, it may not be possible to cancel it. However, we'll do our best to accommodate your request whenever possible.
Confirmation: After your order has been successfully canceled, you'll receive a confirmation email from us. If you don't receive a confirmation within a reasonable timeframe, please contact us again to ensure the cancellation has been processed.
We strive to process order cancellations promptly and efficiently to ensure a positive shopping experience for our customers. If you have any questions or concerns about canceling your order, don't hesitate to reach out to us. Our dedicated customer support team is here to assist you every step of the way.
We offer two reliable shipping methods to ensure your orders reach you swiftly and securely. Currently, we ship via SteadFast Courier and Pathao Courier. These trusted courier services enable us to deliver your items promptly and with utmost care. If you have any specific shipping preferences or questions, feel free to reach out to our customer support team. Happy shopping!
At JafraMart, we offer a variety of convenient payment methods to ensure a seamless shopping experience for our customers. You can make your purchases using the following payment options:
Bkash
Nagad
Visa & Mastercard
Bank Transfer
With these trusted payment methods, you can securely complete your transactions with ease. If you have any questions or encounter any issues during the payment process, please feel free to reach out to our dedicated customer support team for assistance. Happy shopping at JafraMart!
Tracking your order at JafraMart is easy and convenient. Once your order has been processed and shipped, you'll receive a confirmation email containing your order details and a tracking number.
To track your order:
Check your email: Look for the confirmation email in your inbox. This email will contain a tracking number along with a link to our chosen courier service's website.
Visit the courier's website: Click on the tracking link provided in the email or visit the website of our chosen courier service directly. Enter your tracking number in the designated field to view the status of your shipment.
Track your order: Once you've entered the tracking number, you'll be able to see real-time updates on the whereabouts of your package, including its current location and estimated delivery date.
If you encounter any issues or have questions about tracking your order, our customer support team is here to assist you. Simply reach out to us via email at contact@jaframart.com or by phone at +8801897-925007, and we'll be happy to help.
At JafraMart, we understand that circumstances may arise where you need to modify or cancel your order. Here's how you can make changes or cancel your order:
Contact our Customer Support: If you need to change or cancel your order, please reach out to our customer support team as soon as possible. You can contact us via email at contact@jaframart.com or by phone at +8801897-925007. Our team will assist you in making the necessary adjustments to your order.
Provide Order Details: When contacting us, please provide your order number and any specific details regarding the changes you'd like to make. This will help us process your request efficiently.
Timely Communication: It's important to reach out to us promptly if you need to change or cancel your order. Once an order has been processed and shipped, we may not be able to make modifications.
Cancellation Policy: Please note that order cancellations may be subject to our cancellation policy. Any applicable fees or restrictions will be communicated to you by our customer support team.
We strive to accommodate our customers' needs to the best of our ability and ensure a positive shopping experience with JafraMart. If you have any questions or concerns about changing or canceling your order, don't hesitate to reach out to us. We're here to help!